General Terms Of The Villa:
The following rules must be followed strictly from customers for the best service and accommodation.
Payment terms
50% Deposit on booking, the rest 50% of the rental amount is payable up to 14 days before arrival. (Bank transfer only).
– If payments are not made within the requested time frame the reservation will be automatically canceled.
Cancellations, Non-Shows & Early Departures
Deposit non-refundable for any cancellations, non-shows, or early departures.
Reservation Confirmation
A confirmation email will be sent to you once the initial deposit is received.
Minimum stay
Minimum stays 7 days
Check-In & Check-Out
Check-In: 16:00 PM
Check-Out: 10:00 AM
Housekeeping
- Daily Cleaning: 10:00 AM – 1:00 PM (except Sundays).
- Guests may opt out of daily cleaning upon request.
- Towel Change: Every 2 days.
- Rubbish Collection: Every 2 days.
- Bed Linen Change: Every 3 days.
Pool Maintenance
Daily from 6:00 AM – 8:00 AM.
Garden Maintenance
Once a week (scheduled in coordination with the owner).
Occupancy & Amenities
Amenities are strictly reserved for registered guests.
Kids: Keep children under observation in all areas and especially in the pools. Children can only use the pool under their parental supervision and responsibility.
Pets
Not allowed.
Additional Costs & Inclusions
Pool Heating (Only The Big Pool): Available upon request for the months April- May and September- October at an additional cost of 150€/day.
Parking, electricity, water, routine cleaning, Wi-Fi, bed linens, and towels are all included in the price.
Taxes & Environmental Fees
VAT (13%) and Tourist Tax (0.5%) are included in the rental rate.
Climate Resilience / Environmental Fee:
March 1 to October 1: €15/night
November 1 to March 1: €8/night
Damages & Liability
Any property damage caused during the stay will be charged accordingly. Guests are requested to treat the property with care. Neither the Owner nor the Booking Manager accepts liability for physical injury, illness, death, loss, damage, or expenses incurred during your stay. Maximum liability is strictly capped at the total rental amount paid.
Complaints
Any issues must be reported to the Owner or Booking Manager immediately while on-site to allow an opportunity to resolve them. Unreported issues during the stay will not be eligible for post-departure claims or compensation.
Privacy Policy (GDPR – Law 4624/2019)
By submitting an inquiry or booking request, you automatically accept these Terms and Conditions. Azura Exclusive Villa collects personal information (name, email, phone number, and demographic data) solely to manage bookings, coordinate stay details, improve customer service, and occasionally send relevant marketing communications. Your information is protected in compliance with applicable privacy laws. Policy effective from 15/08/2026 (subject to occasional updates).