General Terms Of The Villa:
The following rules must be followed strictly from customers for the best service and accommodation.
Payment terms
50% Deposit on booking, the rest 50% of the rental amount is payable up to 14 days before arrival. (Bank transfer only).
– If payments are not made within the requested time frame the reservation will be automatically canceled.
Cancellations, Non-Shows & Early Departures
Deposit non-refundable for any cancellations- non-shows- or early departures.
Reservation Confirmation
A confirmation email will be sent to you once the initial deposit is received.
Minimum stay
Minimum stays 7 days
Check-In & Check-Out
Check-In: 16:00 PM
Check-Out: 10:00 AM
Housekeeping
- Daily Cleaning: 10:00 AM – 1:00 PM (except Sundays).
- Guests may opt out of daily cleaning upon request.
- Towel Change: Every 2 days.
- Rubbish Collection: Every 2 days.
- Bed Linen Change: Every 3 days.
Pool Maintenance
Daily from 6:00 AM – 8:00 AM.
Garden Maintenance
Once a week (scheduled in coordination with the owner).
Occupancy & Amenities
Amenities are strictly reserved for registered guests.
Kids: Keep children under observation in all areas and especially in the pools. Children can only use the pool under their parental supervision and responsibility.
Damages
Any property damage caused during the stay will be charged accordingly. Guests are requested to treat the property with care.
Pets
Not allowed.
Additional Costs & Inclusions
Pool Heating (Only The Big Pool): Available upon request for the months April- May and September- October at an additional cost of 150€/day.
Parking, electricity, water, routine cleaning, Wi-Fi, bed linens, and towels are all included in the price.
Taxes & Environmental Fees
VAT (13%) and Tourist Tax (0.5%) are included in the rental rate.
Climate Resilience / Environmental Fee:
March 1 to October 31: €15/night
November 1 to March 1: €8/night
Disclaimers
Neither the Owner nor the Booking manager accepts any responsibility or liability for: any physical injury, sickness, death, loss, damage, inconvenience or additional expenses incurred by you or your party regardless of the cause, or other events beyond the Owner’s control. In no case will the Owner or the booking manager individually or collectively be liable to make any payment or give any refund or compensation of any amount over and above the total rental amount paid.
Complaints
If you have a problem during the Rental Period, please inform the Owner or the booking manager immediately who will endeavor to put things right. In order for your complaint to be addressed, you must communicate any problem whilst on location. If no complaint is reported during the Rental Period, we will assume ‘Azura Exclusive Villa’ was to your satisfaction and no complaint will be entertained. Every attempt will be made for you to have an enjoyable stay.
Privacy Policy (GDPR – Law 4624/2019)
By submitting an inquiry or booking request, you automatically accept these Terms and Conditions. Azura Exclusive Villa collects personal information (name, email, phone number, and demographic data) solely to manage bookings, coordinate stay details, improve customer service, and occasionally send relevant marketing communications. Your information is protected in compliance with applicable privacy laws. Policy effective from 15/08/2026 (subject to occasional updates).
-By the time that you make a request automatically means that you accept all the above terms and conditions
